Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on atu2blog.com that needs a second look, or want to suggest an operator we haven't covered yet? This page explains how to reach us and what happens once you do.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and aim to respond within a couple of working days. Send your note to [email protected] and, where you can, tell us upfront what your message is about — a review correction, a general question, or something else. That alone speeds up how quickly the right person sees it.
We do not run a live chat or phone line, so email is genuinely the fastest path to a real answer rather than an automated one.
What We Can (and Can't) Help With
We're a comparison and review site covering social and sweepstakes casinos — platforms like the ones listed above the fold on our reviews, ranked and scored using our own research. Here's where we're useful, and where we're not:
- Site content and reviews — Questions about how we scored an operator, what a welcome offer actually involves, or why a platform appears where it does on a list.
- Corrections — Sweepstakes casino terms change often: eligible states shift, redemption thresholds move, welcome offers get refreshed. If you spot something on atu2blog.com that looks out of date, flag it and we'll check it against the operator's current terms.
- Content suggestions — If there's a new sweeps casino you'd like us to look at, or a topic — like how Sweeps Coins redemptions work, or which states restrict these platforms — you'd like covered in more depth, let us know.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working together, introduce yourself and outline what you have in mind.
What we can't do is give you legal advice about whether a specific platform is permitted where you live, resolve an account or redemption issue directly with an operator, or confirm that any site is guaranteed to work as advertised. For account problems, KYC verification questions, or redemption disputes, you'll need to contact the operator's own support team directly — we're an independent review site, not the casino.
A Word on Independence
atu2blog.com may earn a commission when readers sign up through links on our site, including for options like the ones shown on our Best Non GamStop Casinos 2026 page. That relationship never decides how an operator is scored or ranked — our ratings reflect our own research into welcome offers, game libraries, redemption terms, and state eligibility, not who pays for placement. If you think an offer or claim on our site reads as promotional rather than accurate, tell us — that's exactly the kind of feedback we act on.
Before You Write In: A Few Things Worth Knowing
Some questions we get regularly are easier to answer here than by email:
- Sweepstakes casinos use a dual-currency model — typically Gold Coins for casual play and Sweepstakes Coins that can potentially be redeemed for prizes. They are not real-money casinos in the traditional sense, and we describe them that way throughout the site.
- Availability varies by state. Operators set their own eligibility lists, and laws around sweepstakes promotions change, so always check an operator's current terms rather than assuming a platform is available where you live.
- Legitimate sweepstakes casinos generally offer a free method of entry and don't require a purchase to participate or to be eligible for prize redemption — if a site implies otherwise, that's worth reporting to us.
- Redemptions usually involve identity verification, minimum thresholds, and processing times set by the operator, not by us. Questions about a specific redemption should go to that platform's support team.
What Happens After You Send a Message
Every email is read by a person, not a bot. We aim to reply within two working days, though it can occasionally take a little longer during busier periods. If your message needs input from more than one person on our team, we'll let you know if it's going to take extra time rather than leaving you waiting without a word.
We take reader feedback seriously because it directly shapes what we publish. If something on atu2blog.com was unclear, out of date, or didn't match what you experienced with an operator, we'd genuinely like to know — it helps us keep the site accurate for the next reader who lands here with the same question.